St Jude Medical | PointClear Solutions

myMerlin mobile App

REMOTE HEART MONITORING APP

St. Jude

UX assessment and design of remote heart monitoring system informs client usability and user interface upgrades

the CHALLENGE

Managing chronic illness can be a full-time job and it takes a team working together. St. Jude Medical needed to understand how an app might help patients better manage their congestive heart failure, by facilitating communication between the patient and his/her care coordination team.

the SOLUTION

PointClear conducted a week-long, in-depth strategy session to identify the needed improvements to the mobile UI workflow; and proposed screens, a style guide, and overall design. PointClear UX experts provided on-going support and advisory services throughout the build of the product.

St Jude Medication Tracker

prescription reminder mobile app

the RESULTS

Redesigned and improved user interface of the mobile application helps streamline communications between patients and clinicians using SJM’s Merlin.net website.

The app also syncs with the CardioMEMS HF System, which is the first and only FDA-approved heart failure (HF) monitor proven to significantly reduce HF hospital admissions and improve quality of life.

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DAVID KARABINOS

President/CEO

As President & CEO, David works with the board and executive team driving the vision and strategies of the company. His 36+ years of technology and business experience have helped PointClear achieve exceptional and steady growth since he joined the company in 2010. David honed his skills during the first 18 years of his career in Fortune 500 companies. Since then he has used those skills to create and build numerous companies including eHealthClaim, EquaTerra, Halo Monitoring, American Bank of Huntsville, Harvest Business Advisors and PointClear Solutions. David earned a BS in Business Management/Finance from the University of Alabama Birmingham.

BLAINE ANDERSON

CHIEF STRATEGY OFFICER, EVP

As Chief Strategy Officer, Blaine works with the board and executive team driving the vision and strategies of PointClear. Blaine co-founded PointClear in 2006 and has been heavily involved in all aspects of the company as it has grown from a startup to a market leader. Blaine started his career at NASA and spent 17 years there studying vibration and acoustic effects in the Space Station and the Space Shuttle programs. Prior to PointClear, Blaine has been involved at startups in the Healthcare and Software Development areas, including eHealthClaim and ComFrame. Blaine earned an Engineering Degree from Auburn University, and currently serves as a mentor at numerous incubators in the Nashville area.

Daren Mccormick

CHIEF OPERATING OFFICER, EVP

As Executive Vice-President & COO, Daren works closely with the company’s leadership to guide and direct the day-to-day operations of the company. For over 25 years, Daren has served in progressively more responsible leadership positions across a wide range of privately held and publicly traded companies, including “Fortune” companies. Daren has dedicated his career to the delivery of creative solutions in the healthcare information technology marketplace. Daren holds a degree in Computer Science with a concentration in Software Engineering.

NEAL EVANS, PhD

CHIEF TECHNOLOGY OFFICER, EVP

Neal Evans, PhD., is chief technology officer and executive vice-president at PointClear Solutions. His interests include artificial intelligence, computational physics, and evolutionary algorithms. His contributions range from the theoretical to the practical, including advances in machine learning, physics, and theoretical optics, and application of these concepts to health informatics. He is a member of the American Physical Society (APS), the Optical Society of America (OSA), and the International Society for Optics and Photonics (SPIE). He has published in scientific journals and books. Neal is a former board member of the A.G. Gaston Boys & Girls Club and volunteers for Carpenter’s Hands in Birmingham, Alabama.

PAUL CHOI

PRESIDENT, WORRY FREE LABS

Paul is an Executive Vice President with PointClear and President of Worry Free Labs where he focuses on strategy, client development, corporate development and building an exceptional team. He enjoys helping clients achieve exceptional results in digital through their design and technology partnerships with our firm. His early career includes helping fortune 500 clients as a management consultant with Pricewaterhouse Coopers and product development at startups. Paul further developed his skill set in his over 8 years advising Fortune 500 companies on strategic transactions at Barclays Capital and Banc of America Securities. He received a MBA from UNC Kenan-Flagler Business School and a B.S. from NC State University. When he’s not in the office, you can find him trying to surf in Montauk or playing a round of golf.

DAVID ISSA

CHIEF EXPERIENCE OFFICER

As CXO, David works with the PointClear and WorryFree Labs Strategy and Design teams to drive the vision and strategies for all client projects. His 15 years of design, technology and business experience has helped the PointClear and WorryFree brands to achieve an exceptional standard for design and creativity since joining the company in 2010. David honed his skills during the first 9 years of his career as an entrepreneur and co-founder of the enterprise software company, XenLogic, where he helped design, build, manage and deploy solutions for clients such as Bloomberg, the CDC Foundation, and Bill and Melinda Gates Foundation. He has built upon those business, technology, and design skills these past 6 years to serve people with remarkable experiences across many different industries. David attended Keio University’s Graduate School of Media Design in Tokyo, Japan and received dual majors in Economics and East Asian Studies from New York University as an undergraduate.

SHAWN EWING

DIRECTOR OF PROJECT MANAGEMENT

As Director of Project Management, Shawn oversees a team of project managers to ensure the successful delivery of client’s software development engagements. Shawn is a motivated, personable business professional with over 12 years of product and project management experience. Since joining PointClear Solutions in 2011, he has applied his project management skills to numerous projects spanning several months to multi-year engagements. He is well-versed in project management methodologies, web and mobile development projects, project planning, team building and communication. Shawn earned a BS in Education from Missouri State University and is a Certified Scrum Master (CSM).

THADD SELDEN

PRINCIPAL ARCHITECT

As a Principal Architect, Thadd helps PointClear Solutions design innovative and scalable web applications and mobile app back-ends. Thadd has a degree in Physics and Math and started his career in defense. After spending 7 years building ground control systems for unmanned systems, first for the Navy and later for Raytheon, Thadd moved on to work on web technologies. He has been using Ruby on Rails since its infancy and has helped launch dozens of successful web and mobile projects.

JOSH ROTHMAN

UX PRINCIPAL, NASHVILLE

Josh is the UX Design Principal based in our Nashville office. He leads a team of design experts where he drives UX strategy, creativity, and client engagement. Josh also collaborates with the other UX Design Principals to push the boundries of UX industry standards. Prior to joining PointClear, Josh was the Senior Manager of UX at Medhost where he led the design efforts of a cutting-edge EHR. Josh earned his BS in Management Information Systems at Tennessee Technological University.

JEANIE BARKER

UX PRINCIPAL, ATLANTA

As a UX Design Principal, Jeanie Barker leads a highly specialized team of Senior User Experience Experts and Visual Designers in our Atlanta office. With over 16 years of usability and interface design experience, 14 of which have been spent in the healthcare and public health domains, Jeanie specializes in design thinking and user research methodologies. Jeanie holds a Masters of Human-Computer Interaction from Georgia Tech, and a BS in computer science from Rochester Institute of Technology. She is a member of the adjunct faculty of University of Alabama at Birmingham’s School of Health Professions, teaching Masters level students about user experience in healthcare information technology.

TIFFANI COLLINS

SR. CLINICAL BUSINESS ANALYST

As a Sr. Business Analyst for PointClear Solutions, Tiffani provides clients comprehensive business consultation on all phases of the software development lifecycle and client delivery model. She also serves as the Account Manager for key strategic accounts working hand in hand with clients driving product strategy and ensuring the alignment needed to yield both product development and launch success. Tiffani’s commitment to healthcare IT is undeniable. She has held multiple positions as a Board Member of the Alabama Chapter of Healthcare Information and Management Systems Society (HIMSS) over the past 5 years, most recently serving in the role of President from 2013 – 2015. Tiffani holds a Master of Science in Health Informatics from the University of Alabama at Birmingham, where she was awarded The Outstanding Health Informatics Graduate Student (Masters) in the Department of Health Services Administration. She is also a Certified Scrum Product Owner (CSPO).

LAURA ALABED-OLSSON

DIRECTOR OF MARKETING

Laura Alabed-Olsson joined the PointClear Solutions team in September 2016 and brings more than 20 years of marketing and communications experience and expertise to her role. She is responsible for supporting go-to-market strategies for both PointClear Solutions and Worry Free Labs brands via traditional marketing and sales enablement. Previously, Laura served healthcare IT startups Change Healthcare (before it was acquired by Emdeon) and InQuicker. Laura also spent many years in the healthcare provider space, providing communications support to executives at Quorum Health and LifePoint Health. She holds a bachelor’s degree in journalism from the University of Alabama and resides in Nashville, TN.

TOMMY WHITE

VICE PRESIDENT, SOLUTIONS MANAGEMENT

For more than 20 years, technology has been at the center of Tommy White’s career. Across multiple industries, including industrial automation, process control, banking, retail, and healthcare, he has used this central theme to make great ideas a reality. Among the leading international organizations with which Tommy has worked are Siemens, BBVA, and InfluenceHealth. Leaning on degrees in both computer science and psychology, he fully understands that solutions are not independent topics, but rather a choreographed dance between business, technologies, and end users.

Tommy has been a part of the PointClear Solutions team since early 2016 and serves as Vice President, Solutions Management. He is based out of the Birmingham, Alabama, office and his team is responsible for establishing the strategic services that PointClear clients and partners take advantage of for long-term planning, roadmap definition, and execution. PointClear’s proven Solutions process is both a core driver for success, and an accelerator for any multi-phase, multi-platform solutions.

OLIVIA WINN

HUMAN RESOURCES AND RECRUITING MANAGER

HR and Recruiting Manager Olivia Winn is charged with overseeing all aspects of human resources, as well as technical and operational recruiting, for the ever-growing PointClear Solutions team. Previously, she served one of the country’s largest and fastest-growing IT staffing firms. After successfully launching a direct hire division there, she joined DaVita Healthcare Partners to advance her talent acquisition and management skills. Olivia is a graduate of The University of Alabama and resides in Franklin, TN.

SHAWN FARRAR

SOLUTIONS DIRECTOR

Solutions Director Shawn Farrar joined PointClear Solutions in 2011 and offers expertise in enterprise and business strategy, project management, product management, business analysis, and vendor management. Previously, he served as a global project manager at Apple and a manager, cloud systems, at Hertz Global Holdings. Shawn holds a Bachelor of Science degree in human factors from the University of Illinois and is currently pursuing a master’s degree in health informatics from Northwestern University. He is a certified scrum product owner (CSPO) and based in our Atlanta office.

JARED LISENBY

SENIOR VICE PRESIDENT, BUSINESS DEVELOPMENT

Jared Lisenby joined the PointClear Solutions team in January 2017 and brings more than 16 years of healthcare business development and sales expertise to his role. As our senior vice president of Business Development, Jared’s primary responsibility is maximizing new business growth, while managing and leading all aspects of PointClear’s Business Development team.

Previously, Jared served as vice president of Sales and Channels at Patientco. Prior to that, he was a member of the leadership team at Greenway Health, where he worked for 12 years, primarily serving as vice president of Sales, Southeast and East regions, and as vice president of Business Development. Before Greenway, Jared worked in sales at Oracle Corporation.

Jared holds a bachelor’s degree from Auburn University. In his free time, he enjoys spending time with his growing family, cheering on the Auburn Tigers, and enjoying time with friends.

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