I started my career as a web site producer, helping many colleges and universities launch their first generation web sites. This was back in the day when web designers had to fight with print designers, and people said the Internet was just a fad. Since then I have built web sites and applications, managed web application projects, discovered the value of good user experience, returned to school to learn more about what makes user experience excellent, and envisioned, created and tested application interfaces for companies and organizations such as Delta Airlines, The Centers for Disease Control and Prevention (CDC), Mercedes-Benz, Toyota, as well as a number of hospital systems and healthcare software companies.
Education and Degree
Wake Forest University – BA in Studio Art
Georgia Tech – MS in Human-Computer Interaction
University of Alabama at Birmingham – MS in Health Informatics
Professional Organizational Involvement
Leadership Healthcare Council
On Technology and Innovation
Apps. I love the concept of apps for several reasons. One is that they have made a software development term (applications) commonplace. Now everyone understands what we mean by an app. Second, apps solve specific, measurable problems in everyday life. It has become somewhat of a joke, but it’s more true than not: find a problem you need to solve, and “there’s gotta be an app for that.”
On User Experience and Design
No user experience design discussion is complete without someone invoking the iPod, iPad, or iTunes. Not only are these products and the applications associated with them game-changers in terms of clean, intuitive, and practical solutions that meet and exceed users’ expectations, but they are also paradigm changers. iPod made it possible to carry your CD collection in your pocket, and iTunes showed the world that users don’t want to buy the whole album…they want to buy the songs they want. Think of an unmet need and create a platform around it.
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